Chef Kendric Private Services Policy

1. Booking & Reservation

  • Events must be booked at least 14 days in advance to ensure availability.

  • A signed contract and a non-refundable deposit of 50% of the total estimated cost are required to reserve your event date.

  • Final guest count, menu selections, and event details must be confirmed no later than 7 days before the event.

2. Payments

  • The remaining balance is due in full 7 days prior to the event date.

  • We accept payments via cash, credit/debit card, and business checks. A 3% processing fee applies to credit card transactions.

  • Late or incomplete payment may result in cancellation of services.

3. Cancellations

  • All deposits are non-refundable under any circumstances.

  • Cancellations made more than 10 days before the event may be eligible for a partial refund (excluding the deposit).

  • Cancellations within 10 days of the event are non-refundable in full.

  • In cases of emergency or force majeure, we will work with you to reschedule the event where possible.

4. Staffing & Setup

  • Staffing (chefs, servers, bussers) must be requested in advance and is billed separately.

  • Setup and breakdown time is included in the service quote. Additional fees may apply for extended service times.

  • Service styles available: buffet, plated, family-style, or drop-off. Final selection must be confirmed at the time of booking.

5. Travel & Delivery

  • Travel fees apply for events held outside a 25-mile radius of our base location.

  • Events 50+ miles away may incur additional travel or lodging charges.

  • All food is transported using proper temperature-controlled equipment for safety and freshness.

6. Rentals & Equipment

  • Rental items (tables, linens, dinnerware, etc.) are available upon request at an additional charge.

  • The client is responsible for any damage, loss, or replacement of rented items.

7. Food Safety & Allergies

  • All food is prepared in a licensed and inspected commercial kitchen following strict health and safety standards.

  • Chef Kendric Private Services is not an allergen-free facility. Please inform us of any allergies or dietary restrictions upon booking.

  • Leftovers can be packaged at the client’s request. We are not liable for food safety after the event concludes.

8. Client Responsibilities

  • Clients must ensure the venue is accessible for setup and breakdown, including parking and unloading areas.

  • Delays caused by venue access or client coordination may result in additional charges.

9. Marketing Use

  • We reserve the right to photograph food and setup for promotional use unless otherwise requested in writing prior to the event.